At HyFyArt, we aim to provide a seamless and enjoyable experience with all our digital media products, from e-books to movies, music, and digital art. As our products are delivered digitally and available for instant download or streaming, please carefully review the terms and conditions of our Refund Policy.

Non-Refundable Policy on Digital Goods

All purchases made on HyFyArt are final and non-refundable. Due to the immediate access provided to digital goods and media content upon purchase, returns, exchanges, or refunds are not available for any product. This policy is in place to protect the value of the digital content and to ensure that all creators are fairly compensated for their work.

Exceptions – Technical Issues

If you experience technical issues that prevent you from accessing or using your purchased digital products, we are committed to assisting you in resolving the issue. Refunds may only be considered in exceptional cases, such as:

• Non-Functionality of Download Links: If the download link or streaming access provided is non-functional, and our support team cannot resolve the issue within a reasonable time.
• Corrupted File Access: In rare cases where the downloaded file is corrupted and no alternative file can be provided.

In such cases, please contact our support team within 72 hours of your purchase with the following information:

• Order number and product details
• Description of the technical issue
• Screenshot or screen recording of the error (if applicable)

Our team will work diligently to resolve the problem. If the issue cannot be resolved or an alternative file cannot be provided, a refund or store credit may be issued at our discretion.

Important Considerations

• Double-Check Device Compatibility: Ensure your device meets the system requirements specified in each product’s description. Refunds cannot be provided for issues arising due to device compatibility.
• No Refunds for Change of Mind: Once a product is purchased, refunds cannot be issued for changes of mind, dissatisfaction with the content, or lack of use.
• Store Credit Option: In some cases, if a refund cannot be issued, we may offer store credit as an alternative, allowing you to select other products from our platform.

Contacting Support

For any issues related to your purchase, please reach out to our support team at {email} Our dedicated support team is available to assist you with any questions or difficulties. Please include your order details and a clear description of your issue to ensure a prompt response.

Policy Updates

Please note that this Refund Policy may be updated periodically to reflect changes in our services and business practices. We encourage customers to review this policy regularly to stay informed about any adjustments.

Thank you for choosing HyFyArt. We are committed to providing you with a high-quality digital experience and are here to assist with any technical needs to ensure your satisfaction.